What We Do

Cultural Destinations

server setting table at National World War II Museum in New Orleans

Delight your guests with a mission-aligned partner.

Every detail at your venue reflects the story you tell. We partner with institutions like the National Gallery of Art and the Hollywood Bowl, ensuring food and hospitality deepen the connection between visitors and your mission. With award-winning chefs and locally inspired programs, dining becomes part of the cultural journey.

Provide your guests with Best-in-Class Service

Add that perfect touch. Boost customer satisfaction and profits with a business solution that stays true to your purpose.

  • Food Retail

    Transform your food offering and enhance your guests' experience. From grab & go and pop-ups to digital service and contactless payment, we deliver cultural experiences through food that will leave a lasting impression on your guests.

  • Catering and Hospitality

    Deliver authentic local cuisine to guests, no matter where you are. Our team of skilled chefs carefully source the freshest, seasonal ingredients to ensure each dish is bursting with flavor. Your guests will enjoy world-class catering and impeccable service.

  • Retail Merchandising

    Optimizing space and resource management and enhancing user experience. From improving signage and wayfinding to streamlining operations, our experts will create a welcoming and efficient environment for guests.

  • Energy Management

    Increase efficiency, significantly reduce utility costs, and boost the impact of your sustainability programs by partnering with our experts to consult, create, and enhance your energy management plan and performance.

  • Venue Sales and Marketing

    Stand out from the crowd. Our expert sales and marketing team will elevate your venue and maximize revenue 365 days a year with lead generation, customer acquisition and retention, enhanced guest experiences, and space and resource optimization.

  • Design & Space Management Consultancy

    Guest expectations are evolving. With our focus is on user experience, safety compliance, and technology, we can help you transform your front and back of house spaces into a welcoming environment for your guests and employees.

  • appetizers at Mote SEA
  • champagne glasses at Mote SEA
  • Banquet table at Hollywood Bowl
  • team member serving a glass of wine
  • cupcakes at Mote SEA
  • appetizers at Mote SEA
  • champagne glasses at Mote SEA
  • Banquet table at Hollywood Bowl
  • team member serving a glass of wine
  • cupcakes at Mote SEA
  • appetizers at Mote SEA
  • champagne glasses at Mote SEA
  • Banquet table at Hollywood Bowl
  • team member serving a glass of wine
  • cupcakes at Mote SEA

They Trust Us

We proudly serve visitors in exceptional venues, including:

  • Years of experience with major cultural destinations

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  • Cultural destination partners worldwide

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Benefit From
Our Expertise

  • 01

    Foodies

    Make every occasion exceptional with renowned chefs and delicious food that enhances your guests' experiences.

    Trusted by notable venues such as the Eiffel Tower Restaurants, Chicago Botanic Garden, and the National Gallery of Art.

  • 02

    Trustworthy

    Benefit from decades of experience with hospitality specialists who are 100% aligned with your mission and identity and dedicated to providing unparalleled service.

    The WWII Museum in New Orleans experienced a 7% increase in revenue in just one year with Sodexo Live!

  • 03

    Insightful

    Our in-depth knowledge of visitor expectations and interests will help you surprise and delight your guests, creating a truly unforgettable experience.

    A renowned museum in the United States received an outstanding 93% satisfaction rating from visitors for their food and beverage.

  • 04

    Revenue Driver

    Maximize your opportunities with the help of our marketing and sales experts, who will drive meetings and events to your venue.

    Over a decade, the Petit Palais museum in Paris has experienced remarkable growth, with its annual revenue more than tripling.

  • 05

    Responsible

    Create the society you want to see. You care about what you do and the impact you have on the environment and your community, and so do we.

    Eliminated single-use plastic and introduced reusable serviceware at Shedd Aquarium to reduce their environmental impact.

Our Brands

Our stories about
Cultural Destinations

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Cultural Destinations Frequently Asked Questions:

Museums, zoos, aquariums, botanical gardens and other cultural destinations can enhance the visitor experience through intuitive wayfinding, welcoming guest services, quality food and beverage, retail offerings and comfortable spaces to relax. Using visitor feedback and operational insights helps improve services, increase engagement and create more memorable experiences.

Integrated hospitality services enhance experiences at museums, zoos, aquariums and botanical gardens through cafés, restaurants, grab-and-go dining, event hospitality, retail and visitor services. These offerings create opportunities for guests to relax, connect and engage while improving visitor satisfaction, supporting revenue growth and preserving each destination's unique identity.

Cultural destinations can boost revenue and visitor satisfaction through quality food and beverage, distinctive retail, seasonal offerings and special events. These experiences encourage longer visits and increased spending. At the National WWII Museum in New Orleans, an integrated hospitality approach contributed to a 7% revenue increase in one year, demonstrating the connection between visitor engagement and commercial performance.

Food and beverage offerings enhance visits to museums and cultural destinations by providing convenient opportunities to dine, relax and recharge. Cafés, restaurants, grab-and-go options and locally inspired menus reflect each destination's unique identity while encouraging longer visits, improving visitor satisfaction and creating additional revenue opportunities.

Cultural destinations can increase visitor spending through thoughtfully integrated food and beverage, retail, special events and premium experiences. Convenient services and offerings that reflect the destination's unique story encourage longer visits and additional spending while preserving its mission, identity and purpose.

Museums, zoos, aquariums, botanical gardens and other cultural destinations should prioritize hospitality partners who understand their unique mission and identity. Expertise in food and beverage, retail, visitor services and venue sales, combined with flexible, tailored solutions, can enhance visitor satisfaction, streamline operations and support long-term revenue growth while preserving each destination's character.

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